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How We Handle Your Data Account

We run salju189 for Indonesia where local law permits. This page explains what we collect when you open an account, how we use it, and how to reach us with questions.

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salju189 How We Handle Your Data Account
HOW WE OPERATE

Data Handling & Security Practices

We built salju189 to keep your wallet and login safe without adding friction. Here's what happens behind the scenes when you deposit via DANA, OVO or GoPay, and how we protect session data.

What We Collect

Mobile number, e-wallet account identifier, deposit and withdrawal timestamps, game-session start and end times, and the IP address you logged in from. We don't ask for your full name or physical address unless a withdrawal verification requires it.

Cookie Use

Session cookies store your login token so you don't have to re-enter your PIN every time you switch from slots to live tables.

Account Security

Passwords are hashed with a salt before storage. Two-factor codes arrive via SMS when you log in from a new device. If someone tries your password three times wrong, the account locks for ten minutes and you get a notification.

Your Rights

Request a copy of everything we hold, ask us to correct a mistake, or delete your account entirely. Use live chat or the email path in the section above.

POLICY CONTACT

How to Reach Us About Legal Matters

Questions about data, cookies, retention or account deletion go to the same support team that handles deposits. Use live chat for the fastest answer, or send email if you need a written record.

Live Chat Open the chat bubble in the bottom corner of any page. Policy questions get routed to a specialist who can pull your account details and answer retention, deletion and data-access requests on the spot.
Email Support Send to the support address listed in account settings. Include your registered mobile number so we can verify ownership. Expect a reply within one business day for policy and data requests.
Account Settings Log in and navigate to Privacy to see what we've collected, download a copy of your transaction history, or request account closure. Deletion requests are processed within seven days.

Policy & Data Questions

We collect your mobile number, the DANA, OVO or GoPay wallet identifier you use for deposits, login timestamps, game-session records, and the device IP. We don't ask for a full name or address unless withdrawal verification requires it.

Yes. Log into account settings, go to Privacy, and click Download My Data. You'll get a file with transaction history, login records and any notes from support conversations. The file arrives by email within an hour.

We hold transaction records for a compliance window after closure, typically six months, then delete them. If you want immediate deletion, request it through live chat and we'll process it within seven days.

Session cookies keep you logged in. Block them and you'll be asked for your PIN every time you open a new game or navigate between the sportsbook and casino. Analytics cookies just measure traffic; blocking those won't affect gameplay.

No. We never share, sell or rent your data to third parties. The only external party that sees your wallet identifier is the payment processor that clears your DANA, OVO or GoPay deposit, and they're bound by the same rules.

Use live chat for the fastest answer, or send email to the support address in account settings. Include your registered mobile number so we can verify ownership. Data requests are answered within one business day.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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